Well, yes, I went through two drive-thrus yesterday; that’s what gave me the idea of this blog. Both were disappointing. After lunch and during the midday sugar low that makes you want to nap for a couple of hours, I thought a 50 cent Burger King cone would be the ticket. I pulled up to their voice box (where you order), and I proceeded to ask for a cone. The person on the other end replied, “we are out of cones, but I can put it in a cup for you and only charge you 50 cents.” What? Why wouldn’t you charge me the same amount for something with less content? I again said that all I wanted was the 50 cent cone, as advertised on tv. She again replied, “we are out of cones. Do you want one in a cup?” I acquiesced and told her “yes, please.” When I pulled up to the window, she handed me my “cone” and took my change. I thanked her and drove off, only to find that once again, as with my previous experience with this same Burger King, they had deftly poured the soft-serve into the container with a giant hole in the middle. I understand trying to save money, but really? An air pocket? Come on people, make your customers WANT to come back! I will give them this, their soft-serve is almost as good as McDonald’s, which is the best tasting I’ve found, yet. I’ll return to BK, but not the one on W. 11th.
4 out of 10 stars