Money Talks? Bank of America is quickly becoming Silent on the Subject: 2012 W University Dr, McKinney, TX 75071

Bank of America, where is your customer service?  I went through the drive-thru to pay my landlord his due, and the first machine I went to had not sign on it, but had been broken for hours, according to the voice through the box.  I had to back up and go to the next one over, and then it took about fifteen minutes to get my transaction taken care of.  I mean, how hard is it to take cash and deposit in someone’s account, especially when there is a deposit slip for it and all filled out and signed???? I am not a fan of BOA, anyway, but this was ridiculous.   I know banks are feeling the heat, but the slow-down in Congress, sorry, the complete stop of Congress, should not affect how I bank at a local drive-thru.  Pull your heads out, people.  No one trusts banks anymore, and making us wait only increases our frustrations!

2 out of 10 stars.



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