Oh really? I go in to get an air filter and some antifreeze windshield washer fluid, and the older gentleman takes FOREVER to find what I need. Then, he can’t find the prices. I ask if he will assist me with putting the filter in and the fluid, and he can’t find where either goes. UGH!!! I finally did them myself, but it is very frustrating when a clerk doesn’t know his products or engine compartments. I think they need to train him a little better. Not only that, but I really do get tired of the “little lady” routine I get in these places. I was made to rebuild the motor in my car when I was 18 by my father. I can weld, use a chainsaw, and out-lift most men. DO NOT PATRONISE ME! Men! grrrrrrrrrrrrrrrrrrrrrrrrrrrrrr O’Reilly’s, please get your act together. I know you can do better, but Auto Zone or Napa will get my business in future, if I can’t find someone who knows his arse from a hole in the ground. Thank you.
3 out of 10 stars.
Okay, I have since learned that some of what happened was my fault, since the clerks do not normally assist in actual installation of parts or fluids. I retract my 3 out of 10 stars and upgrade it to
7 out of 10 stars
since they did assist me. I assumed all parts stores will replace wiper blades, pour fluids, and help with small repairs. My apologies.